Delivery & Returns


DELIVERY

UK Standard delivery – Jewellery & decor items will be delivered in the UK for £2.95. Items are usually delivered within 2-4 working days.

Europe or UK offshore destinations – If you are ordering from Europe or UK offshore destinations delivery will be £4.50. Delivery will normally take between 5-10 working days.

Worldwide – International deliveries cost £5.00. Please allow 7 – 14 working days for all international orders.

All jewellery comes in a branded box. Decor items will come wrapped in black tissue. Please note that any orders outside the UK may be subject to custom charges & sales taxes. These are the buyer’s responsibility & are not included in the price. If you have any questions regarding delivery please email info@marastudio.co.uk

 

RETURNS

Mara Studio offers a full 14-day money back guarantee.

Mara Studio is unable to accept returns which are not in their original condition.

Mara Studio advises you to send the order back by recorded delivery. This ensures you can track the package. Once the package has been received Mara Studio will email you within 2 working days.

If the item you received was faulty, the delivery charges will be reimbursed along with the refund. If the item was unsuitable, you will receive a refund but the delivery charges will not be reimbursed.

Please note that due to hygiene reasons earrings can not be refunded.

Refunds will be issued within 2-4 working days.

If you have any questions regarding returns please email info@marastudio.co.uk